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Please be sure and download an updated version from your app store and many of these issues may now be corrected. BigTime saves me hours of work.
My company used to input everything by hand in excel, and now I am able to have my employees enter their own hours. I can pull reports and keep track of all of our projects with ease.
I print reports weekly and have Project Managers review them all to make sure we are in line with budgets and our schedules. I am able to have separate tasks under each job and even move hours with ease if needed.
Employees submit their time sheets and I have the ability to reject them if needed. I love that employees are also able to access BigTime from home too.
If someone is out of the office and I need time sheets, they can log right in and submit them for me to process payroll.
There are some quirks with closing projects. Once can still show on time tracking, even though it has no open tasks.
It is user friendly once you get to know the system. I hope to be able to get myself more familiar with it. I use it daily, and I do like the system.
The BigTime Blog - brand new articles almost every week about new ways to leverage the features of BigTime: The BigTime Webinars - weekly live training where you can ask real-time questions: The web interface works well and is very intuitive to use.
Since it is cloud based you can aceess it from any web browser. I would like to be able to have more than one timer running concurrently, but I understand wht this is not allowed.
Thanks so much for leaving a review for us here on Capterra, we truly appreciate it. Regarding your question about running multiple timers at once - the reason for this is straight forward: Customer support are awesome and always help you work through the issues.
Some of the screens are not conducive to all the changes we would like. But BigTime took our thoughts down and hopefully in newer versions they will be available.
Helping us manage our task easier. Reports are also much easier to create and change and drill down on. Thanks so much for your review! You might consider submitting a Feature Request to have this feature added to BigTime.
A great number of the current features we enjoy were suggested by users just like you and BigTime made the changes and now everyone can use them.
If you would like to submit a Feature Request, simply send an email to support bigtime. My company has been using BigTime for over a year now.
Before we were using Deltek and found their interface too exhausting and burdensome for the team to actually use the software or for me to learn how to use it.
My experience with BigTime has been great so far. The interface is intuitive and has allowed for more accurate data from the team and more efficient administrative processing on my end.
There is the occasional glitch: Time tracking and the first level of project set up is good. It is fairly easy to work with once you take into account the cons below.
Lack of field name consistency is a huge issue. It makes it hard to do reporting. The same information has multiple field names so you have to test everything over and over to get the right data point.
Also, you lack customized calculation fields - that is a major issue with the software. Any user should be able to create a custom calculated field for measurements.
Time entry and project tracking. She is the first one to actually respond to an email with an actual solution.
Thanks so much for taking the time to post a review - we agree that Nancy is pretty awesome and yes, we do plan to keep her! We are very happy that she was able to provide you with the assistance you needed.
Also, regarding our reporting, we hear you loud and clear and our development team is working hard to provide solutions to all of the cons you listed, so thanks again for letting us know your thoughts and opinions - they really do matter to us here at BigTime!
BigTime covers all of our needs for time and expense tracking as well as connectivity with QuickBooks. The reporting is quite robust as well.
The learning curve for BigTime is pretty steep. I spend a lot of time in the knowledge base, as well as with customer support.
Once figured out, the functionality is great though. We use Bigtime mostly for time and expense tracking and the software works quite well for that.
Thanks again for posting a review for us here at BigTime! Thank you so much for your lovely review! If you would like some information about upgrading to Pro, please do not hesitate to reach out to us immediately - sales bigtime.
Software is super customizable and can be tweaked to meet most needs and company quorks. Sync agent works well with ability to do both one way sync or two way sync if desired.
Customer Service is stellar. Regular updates and improvements. I spent a full year looking for a better timekeeping software that did both timekeeping and expenses in one platform with a sprinkle of DCAA compliance on top.
And surprisingly not very many companies A: Then I was introduced to Big Time. Big Time hit the mark on capabilities but even more importantly, they showed genuine interest and spent the time to make sure that their solution was the right choice for our company via tailored demonstrations, ample trial time, and an understanding on how my particular industry and field of work use timekeeping and invoicing platforms.
What a lovely review! We are so thankful for your words here at BigTime - they really do brighten our day.
Thank you so much. We really do care about our customers here at BigTime and everything we do: Please reach out to us if we can assist you further in any way, and thanks again!
Timekeeping and tracking are super easy. You can report on most anything and being able to export info is great. The support staff is quick, efficient and friendly.
Thank you so much for taking the time to post a review - we truly appreciate you taking the time to do so! The software is very easy to use.
The user-interface is very streamlined. Information flows well to QBs. Some features from old BigTime software are still unavailable, but it is not a huge dealbreaker.
Very easy to use, and on top of that, the customer service reps are always very helpful and available. Looking forward to hearing from you and thanks again!
We use Big Time to properly track how much time each employee have devoted to a certain project on a daily basis.
In this method, we know how we can bill our clients, and how we can properly allocate our resources. An error may occur sometimes when submit your time logs.
It sometime duplicates the times you have worked on a certain task. The workaround is that you have to make sure that your total time is equivalent to the actual time you have worked.
Nonetheless, the admins can clear the incorrect entries if you have submitted it by error. It allows our company to see if we are properly allocation our resources to all our clients.
We also are able to detect if we are over staffing our projects. Thank you very much for taking the time to post this review and to let us know about your experiences with BigTime.
Regarding the error you mentioned, please reach out to our support team support bigtime. Access online and ability for support team to look at data.
Further training available for purchase. I would like to work in tables for quicker input. Because it is complex and captures a lot of data, report drafing can be challenging.
Thanks so much for posting your review! We really appreciate both your time and your effort to let us know your thoughts about BigTime!
Regarding your con, this sounds like something that would make for an excellent Feature Request. If this is functionality that you think would make BigTime better, we encourage you to submit it as a Feature Request.
We listen very closely to our customers and evaluate every Feature Request we receive and many of the features within BigTime today are direct results from past Feature Requests from customers in the past just like you.
If you would like to do this, simply:. Send an email to: Be sure that the Subject line reads: In the body of the email, provide as much specific detail as possible, to help inform our Dev Team.
Again, thanks so much for your review and the great idea. Looking forward to hearing from you soon! Once in a while we experience sync issues with BigTime and Quickbooks.
Overall, BigTime is easy to use and helps keep our billing efficient. Thanks so much for taking the time to post a review for us here at BigTime.
We are most pleased that you think well of our product and that you find it easy to use and that it is saving you time. We understand, too, that there are occasional issues that arise, as with any software, and we encourage to you to continue to rely on our top-notch Customer Support Team for any problems you might encounter.
Thanks so much for taking the time to post your review here on Capterra - we really, really appreciate it here at BigTime! We have been with Big Time for the past 6 years and have recently went from Enterprise to IQ Pro, and we just are so pleased with all the improvements.
Brea, the BT consultant has been fantastic in helping us transition. We have had a great response with the support team!
I needed some customized reports, and she was able to turn around in just a few hours. Overall, we are very pleased and happy to be a part of the BT family.
The syncing tends to be an issue at times. Once synced, the data tends to not always be correct. We work closely with the Support Team to resolve.
The software offers a great way to keep track of employee projects and PTO time. Training employees on the software is quick and clean because the software is comprehensible.
The response was if an area of the software is changed it affects all clients of BT. One example involves invoicing.
It is confusing to us why hours entered by an employee are available to invoice even if the hours have not been approved.
We have a few admins, so there are different admins approving hours and invoicing. You asked and we responded! As of our release last week we now have an advanced filter which allows you to only see time that has been approved in your WIP.
Having an easy to use software for both timekeeping and project management is a huge timesaver. This all is one software works perfect for our small office.
BigTime is definitely a timesaver for our office. Thanks so much for posting this review and letting us know your thoughts on BigTime.
We could not be happier that the software is saving you time and money and is working as a major solution for your firm - these are things that are truly music to our ears.
Thanks so much for your review - we really appreciate your taking time out of your busy schedule to let us know your thoughts on your BigTime.
First, check out our Project Management and Budgeting Webinar: Second, we have tons of articles in our Knowledge Base that deal with budgets: Lastly, you can always reach out to our Support or Success Teams for more information or assistance.
You can email Support support bigtime. Bigtime has all the features we need to effectively track and bill time and expenses. The layout has a great look to it.
The feature set is full of different controls that allow the administrator to set up the system so that it works well for the team. The biggest downfall of the software is the lack of ability to set up finite details on the invoice creation.
We have been working with the team at Bigtime, who are great, and have learned that the invoicing section is being revamped and will be out in the next couple of months.
With the new invoicing abilities, there will be very few issues with the software. I like that it is easy, not complicated to set up, and the best is the free chat online feature!
I have also emailed for tech support and receive back helpful and quick replies. We have a complicated billing process and to get separate engagements that are often very similar, more characters would be helpful.
We have slowly started to discover all of the wonderful features of Big Time. It is super easy for new employees to learn how to use. It has a chat online feature and that is so nice!
No more stumbling through an instruction manual and wasting precious time. I was a previous user of Timeslips software but Bigtime really is super nice!
It has great features and for us - is fantastic! My only other advice would be to give it a try! I think its a great legal billing solution!
Thanks so much for taking the time to leave us a review - we cannot tell you how much we appreciate your opinion and your willingness to share it with us.
We are very happy to hear that your training has gone well so far and that you find BigTime easy to use and understand. We use BigTime in the office in order for us to keep track on the hours of work we dedicated for each client.
I am handling different accounts clients in my line of business, and in order for us to ensure our client that we are billing them correctly, we track the duration of time we are consuming for each task for a certain client.
BigTime is easy to use. It is a web-based platform that enables you to select the project, and put immediately how many hours and minutes you have used in order to complete a certain task for each client.
Whenever I submit my timesheet in BigTime, sometimes it adds more rows with corresponding hours. We use BigTime in our office in order for us to know how many hours did we allocate for a certain project or for a certain search.
Before, we only rely to our end of day report or to our memory, and it is really hard to just rely on that whenever we need to bill the client already.
It is a web-based program so anyone can access it anytime; anywhere. It is easily integrated to quickbooks as well so BigTime is the man in terms of time entry, and client billing.
What I least like about BigTime is that sometimes it is really hard to submit our time data entries. When we click submit sometimes it duplicates the hour spent we indicated on a certain project so we need to redo it and delete those dual time entry that I think is happening because of some glitches on their back-end unit.
It gives us confidence that we are billing our clients accurately, and when we are questioned we can always provide those data to our client.
Bigtime is extremely intuitive to use and has some nice features to make time logging less of a headache. Two examples are that it carries over projects from previous weeks, and it prompts you to add a description per time entry rather than per week of entries like QuickTime does.
While it is nice that they offer a mobile app, it has minimal functionality. The reporting part of the site is also a bit less intuitive than the time entry portion.
What a wonderful review - wow - thank you so much! We hear you loud and clear on the minimal functionality for our mobile app and we are looking at some ways to expand that capability, so be sure and stay tuned!
You can subscribe to our blog at the following link https: Using this software is very intuitive. I like the ability to create and modify already designed reports.
In addition to tracking time and expenses, you can keep basic information about your client such as contact names, phone numbers and notes.
The due date tracker is invaluable as a tax preparer so I can keep on track with engagements in process and who they are assigned to. Sometimes I cannot find the report I want but the support group is available to help.
I am able to track and invoice time easily and I love the ability to post invoices directly to QuickBooks. This is helping me send invoices much quicker.
I also like having the contact information and other notes about the client all in one place. Since the software is in the "cloud" I can access it from anywhere.
Thanks so much for posting a review for us here at BigTime! You can use the resources below to gain additional information about these features:.
We have many KB Articles on Reporting as well. These are just a few to help get you started: We were able to migrate cloud based, stand-alone, expense reporting, timekeeping and project management to one platform.
It,s simplicity, which is its biggest attractions, at times is not as comprehensive as platforms dedicated to only ONE function. The ability to only have ONE platform that employees need to learn to navigate.
Please continue to keep us posted regarding your satisfaction of BigTime - we love hearing from you! The software is intuitive and easy to learn.
It would be nice if the Reports section was more flexible and easier to write ad-hoc reports. At this time, I can get what I need by downloading full data and summarizing as I need to in Excel.
Because of the type of business we represent, we have a variety of working methods and billing methods. But I also believe they often leave their BigTime up and running all the time.
BigTime by BigTime Software. Free Trial Free Demo Pricing. Who Uses This Software? Average Ratings Reviews 4.
Paid quarterly or annually. Discount for annual payment. Yes , get a free trial. About BigTime Consulting firms need more than just a timesheet.
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Experience was rough in the beginning. Not Likely Extremely Likely. It is great for our multilevel company. The training sessions have been paramount to my success with using the software.
I still recommend this product after having using it for 10 years. Vendor Response by BigTime Software on May 25, Mary, Thanks so much for your review - hearing good things from our customers always makes us happy, but hearing good things from our customers from the past decade really makes our year!
BigTime is a huge asset. BigTime saves the time in timekeeping! Vendor Response by BigTime Software on August 31, Eman, Thanks so much for posting a review for us here - we really appreciate everything you have to say and your taking the time to post a review.
Feel free to reach out to us on the Customer Success Team as well. Great interface for timesheets and expense reports. Vendor Response by BigTime Software on December 07, Mike, Thanks a ton for taking the time to post a review for us here at BigTime - we know your time is precious and we appreciate you giving a little of it to us!
Let us know your thoughts; thanks again! Does its job with. Review of BigTime After a Month. The user interface is very intuitive and easy to learn Cons: Simple interface, fairly user friendly, and customer support!
Feel free to check it out here: At last we could prioritize our client support in proper way. It was a good quick option to organize our support team billing.
Efficiency that is well worth the money. Project management efficiency Vendor Response by BigTime Software on May 07, Bridget, Thanks so much for posting your review - it means a tremendous amount to us here at BigTime - your opinion matters to us!
We hope to hear from you soon - thanks again!